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Reset Onstar Wifi
Reset Onstar Wifi

How to Easily Reset Onstar Wifi in 5 Simple Steps

To reset onstar wifi, locate the wifi hotspot settings in your vehicle’s infotainment system, and follow the on-screen instructions. If you’re experiencing issues with your onstar wifi and need to reset it, you can easily do so through your vehicle’s infotainment system.

This feature allows you and your passengers to connect to the internet while on the go, providing access to various online services and applications. Whether you’re encountering connection problems, or simply want to start fresh with a new network name and password, resetting onstar wifi is a straightforward process.

In this article, we will guide you on how to reset onstar wifi in a few quick steps, ensuring that you can get back online without any hassle. So, let’s get started!

How to Easily Reset Onstar Wifi in 5 Simple Steps


Understanding Onstar Wifi And Its Benefits

Onstar wifi is a feature that comes with certain general motors (gm) vehicles, allowing you to stay connected on the go. No matter where you are, you can enjoy a reliable and secure wifi connection in your vehicle. But what exactly is onstar wifi and how can it benefit you?

Let’s dive in and explore.

What Is Onstar Wifi?

  • Onstar wifi is a built-in wifi hotspot that is available in select gm vehicles.
  • It uses the vehicle’s built-in antenna to provide a strong and reliable wifi signal.
  • It allows you to connect multiple devices to the internet simultaneously, making it perfect for road trips or families on the go.
  • Onstar wifi operates on at&t’s network, ensuring wide coverage across the united states and canada.
  • The data is provided by at&t, and there are different plans available depending on your needs and usage.

Benefits Of Having Onstar Wifi

  • Stay connected on the go: With onstar wifi, you can access the internet wherever you are, keeping you connected to work, entertainment, and more.
  • Convenience for passengers: Whether you have kids who want to stream their favorite shows or passengers who need to get some work done, onstar wifi ensures that everyone can stay connected and entertained during the journey.
  • Reliable and secure: Onstar wifi provides a reliable and secure internet connection, so you don’t have to worry about using public wifi networks or consuming your phone’s data.
  • Cost-effective: Onstar offers different data plans, allowing you to choose the one that best matches your usage. This can help you save money compared to using your phone’s data plan for all your internet needs.
  • Flexibility: Onstar wifi is not limited to just the vehicle; it can be accessed within a certain range of the vehicle as well. This means you can use it outside the car, such as at a campsite or during a tailgate party.
  • Compatible with multiple devices: Onstar wifi allows you to connect multiple devices at once, including smartphones, tablets, laptops, and gaming consoles, making it perfect for passengers with different connectivity needs.

Now that you understand what onstar wifi is and the benefits it offers, you can see why it is a popular choice among car owners who value staying connected wherever they go. So, the next time you hit the road, make sure to take advantage of the onstar wifi feature in your gm vehicle for a seamless and connected experience.

Step 1: Accessing The Onstar Wifi Settings

Locating The Onstar Wifi Settings In Your Vehicle

If you’re looking to reset your onstar wifi, the first step is to access the onstar wifi settings in your vehicle. This can be done easily by following these simple steps:

  • Start your vehicle and ensure that it is in a park or neutral position.
  • Locate the infotainment system in your vehicle, which is typically located in the center console or dashboard.
  • Tap on the settings icon on the infotainment screen. This icon is usually represented by a gear or a wrench.
  • Scroll through the options until you find the “wi-fi” or “onstar wi-fi” option. Select it by tapping on it.
  • You should now see a list of available wi-fi networks. Look for the network name that corresponds to your onstar wi-fi.
  • Once you have located the onstar wi-fi network, select it by tapping on it and choose the option to “forget” or “forget network”.
  • This will remove your device’s connection to the onstar wi-fi network.

Now that you have successfully accessed the onstar wi-fi settings in your vehicle, you are ready to proceed to the next step: logging in to the onstar wi-fi dashboard.

Step 2: Checking The Current Wifi Connection

Verifying The Status Of Your Current Onstar Wifi Connection

Before proceeding with the reset process, it’s essential to check the status of your current onstar wifi connection. This step will help you identify any issues that might be preventing a stable connection. Follow the steps below to ensure a smooth reset process:

  • Check the wifi signal strength: Ensure that the wifi signal strength is strong, as a weak signal can cause connection issues. Check the signal bars on your device and, if necessary, move closer to the wifi source.
  • Verify the onstar subscription: Confirm that your onstar subscription is active and up to date. An expired or inactive subscription can lead to connectivity problems. Visit the onstar website or contact their customer support for assistance.
  • Ensure proper vehicle location: Sometimes, poor connectivity can be attributed to the location of your vehicle. If you’re in a remote area or underground parking, the signal strength might be compromised. Move your vehicle to an open area with better network coverage.
  • Check for hardware issues: Inspect the physical components of your onstar system, such as the antenna and cables, for any visible damage. Ensure they are securely installed and not loose or disconnected.
  • Restart your device: As a troubleshooting measure, try restarting the device you’re using to connect to onstar wifi. This simple step can often resolve minor connection issues.
  • Inspect other connected devices: If you have other devices connected to your onstar wifi, check if they are experiencing any connectivity problems. This will help determine if the issue lies with a specific device or the onstar network itself.

By following these steps and verifying the status of your current onstar wifi connection, you can pinpoint any potential issues that need to be addressed before proceeding to the next step of the reset process.

Step 3: Restarting The Onstar Wifi Device

Understanding The Importance Of Restarting The Onstar Wifi Device

Restarting the onstar wifi device is a crucial step in troubleshooting any connectivity issues you may be experiencing. By restarting the device, you can fix minor glitches and refresh its settings, ensuring that it runs smoothly. Just like any electronic device, sometimes the onstar wifi device needs a quick reboot to get back on track.

Here’s a step-by-step guide to help you restart your onstar wifi device and get your internet connection up and running again.

Step-By-Step Guide To Restarting The Onstar Wifi Device

  • Locate the onstar wifi device: The device is usually located in the vehicle’s roof panel or rearview mirror. Look for a small rectangular box with a button or a small led light indicator.
  • Find a pen or a paperclip: You’ll need a pen or a paperclip to restart the device. Look for a small pinhole button on the onstar wifi device.
  • Press and hold the reset button: Insert the pen or paperclip into the pinhole button on the onstar wifi device and press and hold it for about 10 seconds. This will initiate the restart process.
  • Wait for the device to restart: After releasing the reset button, wait for the onstar wifi device to restart. This may take a few minutes. The device’s led indicator should flash or turn off and then back on again once the restart is complete.
  • Reconnect your devices: Once the onstar wifi device has restarted, you can reconnect your devices to the network. On your device, locate the available networks and select your onstar wifi network. Enter the correct password if prompted.
  • Test the connection: Once connected, open a browser on your device and try accessing a webpage to ensure that the onstar wifi device is working properly.

By following these simple steps, you can effectively restart your onstar wifi device and resolve any connectivity issues you may be facing. Remember, restarting the device is often the first step in troubleshooting and can save you from unnecessary frustration.

Step 4: Troubleshooting Onstar Wifi Issues

Common Onstar Wifi Issues And Their Potential Solutions

Onstar wifi is a convenient feature that allows you to stay connected on the go. However, like any technology, it can sometimes encounter issues. In this section, we will discuss some common onstar wifi problems and their potential solutions, ensuring a smooth and uninterrupted internet experience.

Troubleshooting Tips And Tricks For A Smooth Onstar Wifi Experience

  • Slow internet speed: If you notice that your onstar wifi is running slower than usual, try the following:
  • Verify that you have a strong cellular signal. Poor signal strength can result in slower internet speeds.
  • Move closer to the onstar wifi hotspot. The further you are from the hotspot, the weaker the connection may be.
  • Disconnect and reconnect your devices to the onstar wifi network. Sometimes, simply resetting the connection can resolve speed issues.
  • Connection drops frequently: Losing connection can be frustrating, but there are a few things you can try to resolve this issue:
  • Restart the vehicle’s ignition. Sometimes, simply turning off and on the vehicle can fix connectivity problems.
  • Update the onstar system software. Outdated software can cause connection instability, so make sure you’re using the latest version.
  • Reset the onstar wifi hotspot. Press and hold the onstar button in your vehicle for 10 seconds to perform a reset.
  • Unable to connect to onstar wifi: If you’re having trouble connecting to the onstar wifi network, consider the following:
  • Verify that you’re using the correct credentials. Double-check the network name (ssid) and password before attempting to connect.
  • Ensure that the onstar service is active. If your onstar subscription has expired or lapsed, you won’t be able to connect to the network.
  • Check if your device is compatible. Ensure that your device supports the onstar wifi feature. Some older devices may not be compatible.
  • Weak signal strength: If you’re experiencing weak signal strength, try the following:
  • Reposition the onstar antenna. Sometimes, simply adjusting the antenna’s position can improve signal reception.
  • Avoid interference. Keep your onstar antenna away from any objects or devices that may interfere with the signal, such as metal or electronic equipment.

By following these troubleshooting tips and tricks, you can overcome some of the common onstar wifi issues and enjoy uninterrupted internet connectivity on the road. Remember to stay patient and try different solutions until you find the one that works best for you.

Step 5: Verifying The Reset And Testing The Connection

Checking If The Onstar Wifi Device Has Been Successfully Reset

After following the previous steps to reset your onstar wifi device, it’s important to verify if the reset was successful. Here’s how you can check if your onstar wifi device has been successfully reset:

  • Power on your device: Ensure that your onstar wifi device is powered on and ready for use. Look for any indicators or lights that confirm its operational status.
  • Connect to the network: On your preferred device (such as a smartphone, tablet, or laptop), navigate to the available wi-fi networks and locate your onstar wifi network. It should appear as an option for connection.
  • Try connecting: Select your onstar wifi network and enter the password if prompted. Attempt to establish a connection.
  • Verify the reset: Once connected, open a web browser on the connected device and visit a website. If the website loads properly and you can access the internet without any issues, it indicates that your onstar wifi device has been successfully reset.
  • Check the signal strength: Move around the areas where you typically use your onstar wifi device to ensure that the signal strength is stable. Test the connection in multiple locations to rule out any potential weak spots.
  • Test the connection speed: Use a speed test tool, available online or as mobile apps, to check the speed of your onstar wifi connection. This will help determine if the reset has improved the performance.

Remember, it’s essential to ensure that your onstar wifi device has been successfully reset to enjoy a stable and reliable internet connection on the go. By following these steps and conducting a thorough verification, you can confidently enjoy a refreshed onstar wifi experience.

Frequently Asked Questions Of How To Reset Onstar Wifi

How Do I Reset The Onstar Wifi Password?

To reset the onstar wifi password, go to the onstar website and log into your account. Navigate to the “settings” section and select the “change password” option. Follow the prompts to create a new password for your onstar wifi.

What Should I Do If My Onstar Wifi Isn’T Working?

If your onstar wifi isn’t working, there are a few troubleshooting steps you can try. First, make sure your vehicle is in an area with a strong cellular signal. If that doesn’t work, try turning the wifi feature off and then back on again.

If the problem persists, contact onstar customer support for further assistance.

How Do I Factory Reset My Onstar Wifi Device?

To factory reset your onstar wifi device, locate the reset button on the device. Use a paperclip or similar object to press and hold the reset button for about 15 seconds. The device will reboot and return to its default factory settings.

Note that this will remove all saved settings and connected devices.

How Can I Change The Network Name (Ssid) Of My Onstar Wifi?

To change the network name (ssid) of your onstar wifi, log into your onstar account on the website. Go to the “settings” section and select the “network name” option. Enter the new network name you want to use, then save the changes.

The new network name will take effect after the device is rebooted.

How Do I Update The Firmware On My Onstar Wifi Device?

To update the firmware on your onstar wifi device, log into your onstar account on the website. Go to the “settings” section and select the “firmware update” option. If a firmware update is available, follow the prompts to download and install it on your device.

Make sure to keep the device connected to power during the update process.


To conclude, resetting your onstar wifi is a simple process that can be done using a few easy steps. By following these instructions, you can resolve any connectivity issues and get back online in no time. Remember to locate the onstar button and hold it for at least three seconds to initiate the reset.

Once the system reboots, follow the prompts and enter the desired settings to configure the wifi network. Keep in mind that if you encounter any difficulties, referring to the vehicle’s manual or contacting the onstar customer service team can provide further assistance.

With a reliable and functional onstar wifi connection, you can enjoy seamless internet access for all of your devices while on the go. Say goodbye to connectivity troubles and stay connected with onstar wifi wherever your journey takes you!